What is your turnaround time?
Our standard turnaround time is 1 week. This allows us to ensure high-quality work and attention to detail in every project.
If I need my item sooner then 1 week?
At Classy Tailoring Studio, we understand that sometimes you need your order sooner than our regular turnaround time, which is one week. To accommodate your urgent requests, we offer the following rush service options:
- **Same-Day Service:** We offer a same-day rush service at double the regular price to ensure your order is completed on the same day it's received.
- **Next-Day Service:** If you need your order within the next day, we offer a next-day rush service at a 50% premium over the regular price.
- **2-3 Days Service:** For a more flexible timeline, we provide a 2-3 days rush service at a 25% premium over the regular price.
These rush service options are designed to meet your specific needs when time is of the essence. We strive to provide the highest quality and attention to detail, even with expedited orders.
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What are remote alterations via mail?
We offer remote alterations via mail to accommodate clients who cannot visit us in person.
How do the remote alterations work?
Here's how it works, step by step:
1. **Schedule Consultation:** Visit our website and schedule a consultation. Choose the "Online Consultation" option and select a convenient time slot. Pay the $20 fee for the consultation. I'll call you at the scheduled time. During your consultation, we will discuss the specific details of the alterations you need, and I will provide you with pricing information.
2. **Send Your Package:** Prepare your garments for alteration and send them to us by mail. Please ensure to cover the shipping costs for both sending and returning the package. Our address is 141 E 5600 S #107, Murray, UT 84107.
3. **Pay Your Invoice:** After the consultation, we'll provide you with an invoice for the alterations. Please make the payment promptly.
4. **Receive Your Altered Items:** Once we receive your payment, we'll begin the alterations. We aim to complete the alterations and send them back within 7 days. (Your items will be back in the mail within 7 days after we receive your package and paid invoice.) If we miss this deadline, your alterations are free of charge.
That's it! If you have any questions or need further assistance, feel free to reach out to us.